Human Resources Consulting

A confidential resource to help with employee situations as a group or one on one.

read more

Web & Database Development

Provide your customers with timely information and generate new customers.

read more

Secured Testing Center

We are Mobile's largest testing center providing both onsite & offsite testing services.

read more

Training & Education

Monthly training seminars to meet the needs of today's business.

read more

All non-Computer Training Seminars

Using behavior based interviewing techniques when screening prospective new hires is an excellent way to increase the likelihood of matching the right people with the right jobs. Learn how to ask behavioral interview questions and what to listen for when making hiring decisions.

Do you want to improve your chances of selecting the right people for the right jobs? Many managers spend more time pitching applicants on why they should work for their companies instead of finding out what types of workers the people they're interviewing are likely to be. Using behavior based interviewing techniques when screening prospective new hires is an excellent way to increase the likelihood of matching the right people with the right jobs.

Is employee retention a challenge for your organization? Want to increase your chances of keeping your best employees for the long term? Learn what other companies are doing to retain their best employees so you can implement effective retention techniques in your company.

Employee recruiting is only one component of an effective staffing plan. Once you find and train the right people for your organization, it’s necessary to take proactive steps toward keeping them with you for the long haul. 

Course Content In this half-day seminar, participants will learn about a variety of tips and techniques that have been successfully utilized as parts of effective employee retention programs over time. 

Could your business writing skills stand a little polishing? Want to make sure the messages that you create send the right message about your level of professionalism? MTI's Business Writing Essentials course is just what you need!

Are you looking for a new job or seeking a promotion with your current employer? MTI's Career Transitions class is designed for individuals who are seeking new career opportunities. The class emphasizes skills that job seekers need in order to identify employment opportunities and successfully market themselves to prospective employers. Topics covered include: top job search websites, what to expect when working with an employment agency, effective resume writing tips, successful job applications, handling tough interview questions, and more. _________________________________________________________________________________________________________________

Want to become a more effective sales professional as well as a trusted resource for your customers and potential clients? There was a time when the “hard close” was an acceptable sales method. Today’s consumers and business owners rebel against that method.

Every sales person, sales manager, and business owner should be familiar with a needs-based sales process that always puts the buyer first. Additionally, companies are working hard to hire and retain good employees. You should be able to “sell” your company to potential hires and communicate change to existing employees in a positive manner.

Learning Objectives

Are you looking for a way to improve your ability to write effective grants for your nonprofit organization? Learning to apply the principles of effective creative writing to your efforts is a great way to make your grant applications stand out from the competition. That's exactly what you'll learn how to do in Creative Writing for Grant Writers.

It’s important to realize that people who are employed by the same company may not necessarily see themselves as a team, and that they may not engage in teamwork even if they accomplish work together. Working together is not the same thing as teamwork.

MTI's Cultivating a Culture of Teamwork seminar covers practical tips and techniques for cultivating a culture of teamwork within organizations. Topics covered include the functions and purposes of work teams, stages of team development, cohesiveness, managing team conflict, and more.

Customer service is a major component of virtually every job, and providing exceptional customer service is essential for individual and organizational success. Customer Service Essentials is designed to help you learn to communicate in a manner that will help you cultivate loyal customer relationships and build your referral business. Want to build solid relationships with customers?

Need to brush up your customer service problem solving skills?

Customer service is a major component of virtually every job. Everyone in an organization plays a role in customer service, so it's important to know how to prevent problems in a proactive manner as well as how to handle the once they arise.

Learning Objectives

Looking for practical tips and suggestions that can help you become a more competent communicator in the modern workplace? MTI's Effective Communication Essentials seminar is exactly what you need! Interpersonal communication ability can have a major impact on both professional and personal effectiveness and success.

Attend Effective Communication Essentials and learn techniques that can help you become a more competent communicator.

It's a fact that conflict is inevitable in the workplace. Conflict in and of itself is neither good nor bad. What matters is how conflict is handled. Effective leaders must be adept at managing conflict.

Conflict is a natural part of every job and every relationship of significance. Effective leaders must be adept at managing conflict.

Learning Objectives

Conducting employee performance appraisals is an essential component of every manager's job. Foundations of Supervision is designed to help managers master the art of providing employees with both formal and informal performance feedback. 

Need help mastering the skill of conducting effective employee appraisals? Every manger is responsible for providing feedback to employees, both formally and informally. Managers often struggle with this important part of their jobs, primarily because they don't have the skills they need to adequately evaluate employee performance and provide feedback and suggestions for improvement.

Learning Objectives

Is the success of your dependent partially – or largely – dependent on telephone communication? If so, it’s impossible to underestimate the importance of making sure that every member of your team has – and uses -- outstanding telephone customer service skills.

 Providing feedback to employees – positive and negative – is a vital part of every management job and doing so is a skill that every supervisor and HR professional needs to master. It’s essential for mangers to let employees know when they’re doing a good job and to let them know when improvement is needed.

You've heard all the hype about how important social networking is to your company's marketing strategy, but you're not sure why ... or how to get started. If you're ready to take the leap into next generation online marketing for your company or organization, MTI's hands-on Facebook Basics class is exactly what you need to get started.

In today's highly competitive and fast changing business environment, managers must continually seek to improve their supervisory and coaching skills throughout their careers.  Whether you're a new or seasoned supervisor, or you're considering moving to management, this class will benefit you.

Focusing on practical training for managers and other professionals, Foundations of Supervision emphasizes both the procedural and human aspects of effective management. 

Topics covered include:

Are you responsible for managing or securing funding for a nonprofit organization? Need to learn what separates winning grant applications from those that are not likely to be considered? This class is for you!

Are you responsible for managing or securing funding for a nonprofit organization? Need to learn what separates winning grant applications from those that are not likely to be considered? This class is for you!

If you're looking for a way to perfect your grant writing skills, this class is for you! In this special "hands-on" program led by professional grant writing consultant Dr. Bob Zeanah, participants will learn how to refine their grant writing style.

During the course of this class, you will learn creative ways to edit your writing to make your words stronger, eliminate weaknesses, make your writing crisper, and refresh your memory on the important things your high school English teacher taught you.  The class will cover how to structure the 'most important sentence' in your grant application, words to avoid, and how editing will make a more powerful and readable grant. 

Need to increase awareness of your organization? Want to spread the word about an upcoming event? Learning how to generate publicity can help you accomplish these objectives effectively, without spending a fortune.

Public Relations is becoming more and more important for success in today’s business environment. As a business owner, manager, or marketing professional, it is vital that you let prospective and current customers know about your products and services in a cost effective and efficient manner. This half-day seminar offers practical training for professionals who need to learn how to effectively generate publicity for their organizations.

Need to learn how to create and deliver effective employee or customer training solutions?

Whether your job involves conducting employee orientation sessions, leading client or employee training classes, or simply providing employees and peers with the instructions they need to do their jobs, it's a fact that you need to know the basics of how adults learn and how to create instruction that results in the application of transferable skills in the workplace.

Learning Objectives:

MTI's HIPAA Overview seminar is designed to provide attendees with an overview of the HIPAA regulations that impact how they must handle and secure employee health information. This class provides a basic overview the HIPAA privacy regulations, including individual rights, privacy standards, protected information, compliance reviews, violation consequences, and more. _________________________________________________________________________________________________________________

Are you ready to take your grant writing skills to th next level? That's exactly what MTI's How to Perfect Grant Proposals is designed to help you do. If you're looking for a way to perfect your grant writing skills, this class is for you! In this special "hands-on" program led by professional grant writing consultant, Dr. Bob Zeanah, participants will learn how to refine their grant writing style.

Could your business writing skills use a little polishing? If you're looking for a way to perfect your writing skills, this class is for you! In this special "hands-on" program, led by professional writing consultant Dr. Bob Zeanah, participants will learn how to refine their writing style.

Have you done an internal customer service check-up at your organization lately? Do your company's managers and employees treat each other the way you know that paying customers should be treated? If you want to find out how to create a culture of customer service throughout your organization, this class is for you!

Learning Objectives

“MTI provided an affordable solution for creating our new marketing-oriented small business website. They handled everything, from moving our domain name to creating and hosting a professional website. When we need to make a change or add a link, they take care of it right away.“  ~~ Karen Willingham, Superior Retail Services

We have continually and often used the services of MTI since 2005. All requests for specialized or customized database reports have always been met with a positive attitude and successful resolution. I can fully recommend MTI . The services they provide are unequaled and the results have always been exemplary.”~~ David Doughty, Mobile Aerospace Engineering

"At NAPS, we are constantly monitoring our new business development strategies and continually searching for ways to increase our presence. While looking for opportunities in the Mobile, AL area, we turned to Mobile Technical Institute for assistance in promoting our educational seminars.

MTI is without a doubt one of our greatest connections we have made in promoting our company to our target market. MTI’s professional staff is exceptionally accommodating, caring and supportive in making sure our needs are met. MTI ensures our company is promoted in a professional and effective manner and the quality exposure we receive is superior. "~~Sam Ciulla, Vice President, National Application Processing & Screening, Inc., Birmingham, AL